Since 1999, after obtaining his MSc in Computer Science at the University of Twente, Hent has worked in various IT related roles. The first five years he has travelled all over the world for the delivery of telecom services to mobile operators, getting to know many different cultures, their differences and similarities. From 2007 on he is working as an independent IT consultant for large Dutch companies like KLM, KPN and Rijkswaterstaat. In the role of IT Architect he gives directions and guidance to the design and implementation of IT systems, solutions & services. In 2017 he got his Master of Enterprise IT Architecture at the Antwerp Management School with focus areas like Enterprise IT Governance, Information Security Management and Modular Design. He wrote his thesis about IT service Design using Ontological Modelling. In 201 Hent has joined FSSC as IT Manager to suppport the organization in its digital transformation. Information and its availability, reliability and integrity are vital at this time for organizations. Hent’s key focus areas are the improvement of the IT support of the FSSC's internal and external processes, IT value management, cyber security and new technology introduction.